At Decorfy (“we,” “our,” or “us”), we are committed to providing a smooth and secure shopping experience for our customers. These Billing Terms and Conditions outline the terms governing payments, billing, and related policies when purchasing from our website, decorfy.shop (the “Website”). By placing an order, you agree to these terms.
1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Other secure online payment options as indicated during checkout
All payments are processed through secure, encrypted gateways to protect your financial information.
2. Pricing
- All prices on our Website are listed in GBP (£) unless otherwise specified.
- Prices are inclusive of VAT (if applicable) and other relevant taxes unless explicitly stated.
- We reserve the right to update prices without prior notice. However, changes will not affect orders that have already been placed and confirmed.
3. Billing Information
- You must provide accurate and complete billing details, including your full name, billing address, phone number, and email address.
- Any discrepancies in your billing information may result in delays or cancellations of your order.
4. Payment Authorization
- By submitting payment details, you confirm that you are authorized to use the specified payment method.
- We may perform validation checks to verify your payment details and prevent fraudulent transactions.
5. Failed or Declined Payments
- If your payment is declined or fails, your order will not be processed. You may need to contact your bank or payment provider to resolve the issue.
- Please ensure sufficient funds are available or provide an alternative payment method to complete your purchase.
6. Refunds and Adjustments
Refunds for eligible orders will be processed in accordance with our Returns & Refund Policy. Refunds will be issued to the original payment method used during checkout.
7. Discounts and Promotions
- Any discounts, promotional codes, or offers must be applied during checkout.
- Promotions cannot be applied retroactively to completed purchases.
- We reserve the right to modify or terminate promotions at any time without prior notice.
8. Security and Privacy
Your payment details are processed securely, and we do not store sensitive payment information on our servers. Please review our Privacy Policy for more details on how we handle your data.
9. Order Confirmation
- Once your payment is successfully processed, you will receive an order confirmation email.
- If you do not receive a confirmation email, please contact us at contact@decorfy.shop.
10. Changes to Billing Terms
We may update these Billing Terms and Conditions periodically to reflect changes in our policies or applicable regulations. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about our billing terms, please contact us:
- Email: contact@decorfy.shop
- Phone: +44 7529 286360
- Live Chat Support: Available during business hours
Thank you for choosing Decorfy!